The TUI Holiday Village Tenerife (also known by its hotel name as Landmar Costa Los Gigantes Hotel, and previously Be Live Costa Los Gigantes), is a family friendly, all inclusive resort in the Los Gigantes/Playa de la Arena area of Tenerife's popular western coast. Set atop a hillside location between Playa de la Arena and Playa de Santiago beaches, the resort enjoys stunning views, with a whole host of facilities and activities on offer to keep the whole family entertained, including kids clubs (split into the HV Club and HV Crew), evening entertainment, as well as water slides, gym and much more. Plus ree WiFi is included throughout the hotel.
Whether it's spending time in one of the six swimming pools, trying your hand at the high ropes, chilling out on a balinese bed, or enjoying delicious food at one of the hotel's two restaurants, you'll want to come back on holiday here time and time again.
Being an all inclusive hotel, you might not want to venture out, but if you do, there's loads of places to see and enjoy, including exploring the area of Los Gigantes or heading to Costa Adeje and to Siam Park for some waterpark fun and the chance to try your hand at a scary water slide or two.
During the summer, between May and October, the hotel is sold as TUI's Holiday Village brand, while during the winter months, between November and April, when the weather is a little cooler but still plenty of sunshine, it is now sold as Landmar Costa Los Gigantes, part of the Landmar Hotels chain. So you can book the all inclusive hotel with other holiday companies like On The Beach and Jet2 Holidays, as the Landmar Costa Los Gigantes. We've also summarised the latest reviews below to help you get a quick feel for comments made by holidaymakers who rate the hotel 'very good' according to Trip Advisor reviews.
Latest holiday offers
Also known by it's other name in winter, the Landmar Costa Los Gigantes, the Holiday Village Tenerife can be booked as part of an all inclusive package holiday with TUI, or as hotel only in the winter through popular websites like Booking.com and Love Holidays. The best prices can be found by shopping around, but it's worth considering that by booking your flight and hotel together with a brand that is ATOL or ABTA protected, you have much better financial security. HV Tenerife may also be included in several Free Child Places offers so make sure you check out what deals are on offer before booking.
Holiday prices can vary by the time of year. Booking early can lead to some discounts, while last minute deals may also provide you with a fantastic bargain.
Rooms at the hotel are modern and there are three room types at the resort which are sold as part of the Holiday Village package. While the basic suites are comfortable and affordable, the Family Suite Better Together rooms keep the kids front of mind with extra in room facilities and amenities to help the holiday go smoothly. A room upgrade can be made at the time of booking for an additional charge or may be possible on arrival at a cost. It's worth noting that interconnecting rooms are not available here, however, the Better Together rooms are a great family friendly option.
Late check out may be available at an additional cost and is dependent on room availability on the day. If you are interested in having a late check out, speak to the hotel on arrival to see if it's possibile.
Suite With Balcony Or Terrace
Basic suites are one of the lead in room types at the hotel, with most offering a limited sea view, as well as a balcony or terrace. These rooms sleep up to four guests with a separate bedroom and double sofa-bed in the living room, and enjoy facilities including air conditioning, TV, Wi-Fi and hairdryer in the room.
The Family Suite Better Together rooms are ideal for families. These rooms are designed with kids in mind, offering great facilities like children's bedding, highchair, step stool, a games console, as well as a minibar with welcome pack of tasty treats including fruit and juices. These Better Together rooms have a separate bedroom and living area and kids even get a special gift on arrival. They are the perfect room upgrade if you want to pay for a little extra comfort.
The Superior Suite is a lovely upgrade with a similar layout as the standard suite (one bedroom plus living area), and can also sleep up to four guests. You'll get all the same amenities as the standard suite like air conditioning, TV, Wi-Fi and hairdryer, as well as tea and coffee making facilities. These Superior upgrades enjoy a more modern decoration and have a restricted sea view from the terrace or balcony.
The hotel offers all the facilities you'll need while you're on holiday. Here are just a few of the more popular ones:
Six Swimming Pools
As with all Holiday Village resorts, Tenerife offers plenty of facilities for the whole family, from the little ones up to teenagers, and adults too. To start with, there are three outdoor swimming pools (a livelier activity pool, a water slide pool and a quiet pool with bali beds, which are salt water pools and we believe one of which is heated), as well as two splash pools for babies. There is also an indoor pool, which is part of the relaxing spa circuit and costs a little extra (payable locally), and is perfect for those cooler days when you need a warmer pool. The spa itself features a number of relaxing facilities, including hammam and Finnish sauna, whirlpool and hydrotherapy pool, and the gym is perfect for those who like to keep fit and active while on holiday. Beauty spa treatments can also be booked during your stay.
While the spa caters for grown ups, there is plenty to keep the kids busy, with a huge range of activities. The swim, stage and football academy are sure to help improve the children's skills (the swim academy is a favourite), although this isn't included in the all inclusive offer and is at an additional cost. There’s also a multi-sports court, games room with pool tables and arcade machines, mini-golf, and a fantastically fun high ropes aerial adventure course.
From the in-resort creche to the endless activities that the fantastic entertainment team put on, there's loads to enjoy and experience here.
As with all Holiday Villages, the kids clubs are split into two with a wide range of activities put on for them to enjoy and make new friends, whether that's around the activity pool, in the clubs, or the games room. And when evening comes around, there's live music, a mini-disco, plus six bars to enjoy, including one that is ideal for a sunset drink.
Day passes for the entertainment and use of facilities are not available for guests staying at other hotels.
Food & Drink
Enjoy all inclusive and have all your meals and local drinks included in the cost of your holiday and premium drinks packages may be available for an additional charge. Food at the hotel is varied to cater for all tastes and dietary requirements. If you do need anything specific such as gluten free, speak to hotel staff when you arrive and in the restaurant who can advise accordingly.
There are two restaurants and a snack bar at the hotel so you definitely won't go hungry:
Teide Y Chinyero - The main buffet restaurant where a mix of foods from around the world is served for breakfast, lunch and dinner.
Palapa - Palapa is the hotel's A La Carte restaurant, offering Italian cuisine
Snack Barbacoa Trebolino - A snack bar open from 10am - 5pm for when you get hungry during the day.
Meal times at the buffet restaurant are from 7:30am - 10:30am for breakfast and 6:30pm - 9:30pm for dinner.
Things to Do
Los Gigantes/Playa de la Arena is a small resort but there is still plenty of things to do near the resort. Make sure you take a wonder out and try some of the local bars and restaurants, as well as heading to the beach too. Or even venture down to Costa Adeje if you have a car to see more of Tenerife.
There are a few shops near the Holiday Village in the main town of Playa Arena, such as pharmacies, clothing and beach shops, and supermarkets, as well as car hire places too. The hotel is all inclusive, but there is a large Mercadona supermarket just 5 minutes walk from the hotel.
The nearest beach, Playa de la Arena, is about a 15 minute walk away and is one of the largest in the area. As with many of Tenerife's beaches, Playa de la Arena, and nearby Playa de Santiago, are black sand beaches, both of which are close to a range of shops, cafes, restaurants and bars, and the all important ice cream parlour.
If booking your package holiday with TUI or First Choice, excursions aren't included in the all-inclusive package but it may be possible to add pre-departure for an additional cost. If you've booked hotel only, or with another holiday company, you can organise excursions once you arrive at the hotel. There are plenty of excursions to enjoy in Tenerife, from a fun-filled day at Siam Park or a boat trip to go whale and dolphin watching, to a more cultural experience, trying local cuisine, or discovering one of Tenerife's hidden gems. Simply speak to the in-resort reps when you arrive to organise.
Contact Details & Location
Calle Juan Manuel Capdevielle 8
38683 Puerto Santiago (Los Gigantes)
You can contact the hotel chain directly (Landmar Hotels) via their email address: email@example.com. If you booked with a travel agent or tour operator such as TUI, First Choice, On The Beach or Jet2 Holidays, you should speak to them first for any questions or issues.
You can speak to the hotel by phone directly by calling them on (+34) 922 867 272, but it is better to call your travel agent first if you booked your holiday as a package.
The easiest way to get from Tenerife South airport to the Holiday Village Tenerife is with a pre-booked coach transfer and takes between 45-60 minutes depending on how many stops the coach makes. If hiring a car, the drive will take around 40 minutes and is a relatively straightforward journey on the TF1 motorway.
Public transport isn't the most convenient and will take as long as 2 hours 30 minutes using two or three different public buses, so a shared coach transfer is best if you aren't driving.
You can book direct with the hotel, find more images, news, information and contact details on the official website at: https://www.landmarcostalosgigantes.com/en/ and be sure to also check out the Facebook and Instagram pages for the latest news and photos.
Frequently Asked Questions
Where is the Holiday Village Tenerife?
The Holiday Village Tenerife is located on Tenerife's west coast in Los Gigantes/Playa De La Arena.
How far is the Holiday Village Tenerife from the airport?
The Holiday Village Tenerife is 45km from Tenerife South Airport and takes about 45 minutes by car and 50-60 minutes by coach depending on how often the transfer coach stops at other hotels.
How far is the Holiday Village Tenerife to Siam Park?
It's 25km from the Holiday Village Tenerife to Siam Park which takes about 25 minutes by car. The free Siam Bus service doesn't go as far as Los Gigantes so you would either need to take a taxi or have hired a car to drive from the hotel to Siam Waterpark.
What are the best rooms?
The best rooms for families are the Family Suite Better Together rooms, which have been designed with kids and families in mind, and include amenities such as welcome packs, games console and children's step stool. In many online reviews, customers have commented how good these rooms are for families.
Is there a gym?
Yes, there is a large gym at the Holiday Village Tenerife, which features a range of cardio and weight machines, including treadmills, stationary bikes, cross trainers, as well as free weights. It is open from 5am until 8pm.
Is there free WiFi?
Free WiFi is available throughout the hotel including in rooms, which may have limited speeds and for a limited number of devices.
Is there a hair dryer in the room?
Yes, there is a hair dryer in all rooms at the hotel.
Is there an iron in the room?
There isn't an iron in the rooms here, however, you can rent one from reception at a cost of around €5.
Is there a dress code?
The dress code at the Holiday Village is "smart casual" for dinner. You should also avoid going barefoot or topless, or wear swimwear or wet clothes in the restaurants.
Are pool towels provided?
Pool towels are provided. There is a €15 deposit per towel which must be paid for in cash. This will be refunded when the towels are returned. The towels can be changed throughout your holiday.
How far is the beach?
Playa de la Arena beach is a 15 minute walk from Holiday Village Tenerife, and is a popular black sand beach in the area.
Holiday Village Tenerife Resort Site Map
The weather at the Holiday Village Tenerife in Los Gigantes is like much of the weather in southern Tenerife, with plenty of year round sunshine, and temperatures ranging from late teens/early 20s in the winter, to late 30s in the summer months, and is a favourite for holidays whatever the time of year.
Latest Reviews In 2020
Reviews for the TUI Holiday Village in Tenerife on Trip Advisor are very good, with customers rating the hotel a 4 out of 5. Previous customers have mentioned the cleanliness of the rooms and some of the sea views as highlights, along with the Family Suite Better Together being perfect for kids with the extra amenities you receive. The main criticism was that sometimes the buffet food isn’t as hot as customers might like, however, the hotel are aware of these comments and have responded.
Looking online at reviews, you may also find the cases of cryptosporidium, an illness that a number of holidaymakers suffered from several years ago, however, the hotel has since changed companies and the cleanliness has improved significantly, to the point that previous customers would recommend the hotel and no cases of this sickness have been reported since 2016.
If you still want to learn more before booking, you can also find video reviews of the hotel on YouTube